How can i pay for my order?
Where Do You Ship Your Products From?
Where do you ship your products to?
We currently ship to:
Customers within the United States and U.S. territories
Including P.O. Boxes
All US Military bases, APO/FPO
Puerto Rico, Guam, and U.S. Virgin Islands
Can I ship to P.O. boxes or hotels?
Due to security reasons, we do not ship to hotels.
We currently ship to:
- Customers within the United States and U.S. territories
- Including P.O. Boxes
- All US Military bases, APO/FPO
- Puerto Rico, Guam, and U.S. Virgin Islands
Can I change my shipping address?
How Long Will It Take For My Order To Arrive?
Do You Ship Internationally?
How long after my order is placed will it be shipped?
Will my items be shipped in one package?
What do I do if I don't receive my package?
Where is your company located?
Will I receive a confirmation number after I place my order?
What is your returns/refund policy?
Return time frames are 14 days (from the delivery date). Pieces sent back after the return period or without original packaging and the security tag attached will not be refunded. Please be advised that all returns have a 7-day shipping window from the day the RMA is issued. Shipping charges are not refundable.
To start a return, contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
*Important Note: Late returns will not be accepted past their indicated returns period and no refund will be issued.
Final sale items are excluded and can not be returned and all items must be unworn, unwashed and undamaged.
*To learn more, visit our refund policy here: https://simplygorgeous.store/policies/refund-policy
How do I make a return?
Step 1: If you have an account, please log in and view your order to start your return process. If you checked out as a guest, please click here to first create an account with the email address used on your order.
Step 2: If your order is eligible for online returns, and is within the allowed return window, you will see a link that says "Return" on the Order History page of your account. If you click that link, the next page will tell you whether you're eligible for a return. You can also contact our returns department at email@example.com to start your return.
Please indicate your order number and the items you would like to return and someone will follow up with you to create an RMA & provide a shipping label.
Note: We accept returns within 14 days of delivery unless items are marked ‘Final Sale’. All items must be unworn, unwashed and undamaged.
Do you offer exchanges?
Because we have many suppliers and our products are available in limited quantities and for only a short period of time, we're unable to offer exchanges.
What are the charges for return shipping?
How do i return multiple items from one order?
When returning a product, you will be presented with a Return Merchandise Authorization or RMA number and a shipping label. Please be sure to follow the directions given for each product you are trying to return. There is a chance that you will receive different RMAs and shipping labels for multiple items within one order.
In order to receive your refund, please follow the RMA instructions, package products separately, and apply the appropriate shipping label to each return.
Simply Gorgeous Boutique is unable to process your refund if products are returned to the incorrect address.
When will I receive my refund?
Returns will be processed within 7-10 business days from the date we receive your package.
Depending on your card issuer, your refund may take 5-10 business days to appear on your billing statement from the date it was processed.